Engagement model
This page describes how we structure paid consulting for automated software testing — the custom service model for Stack Haven Consulting.
1. Intake without shelf pricing
We do not publish universal rate cards online. After you send an inquiry, we schedule a discovery call to learn about applications under test, existing suites, and compliance constraints relevant to your sector.
2. Written scope before billing
Accepted engagements receive a document listing deliverables (for example, “stabilise API regression in GitLab CI”), assumptions, timeline, and fees in MYR (RM) with taxes described if they apply. You confirm in writing before work begins.
3. Delivery modes
| Mode | Typical use |
|---|---|
| Fixed project | Greenfield automation, major framework migrations |
| Milestone project | Phased roll-out across services |
| Advisory blocks | Office hours for leads, PR reviews, pipeline tuning |

4. Knowledge transfer
Each project ends with runbooks, ownership map, and a short recorded walkthrough where helpful. Advisory clients receive meeting notes and action lists instead of slide-only updates.
5. Location
Work is delivered remotely by default. On-site working sessions at 16,Jalan Tok Lam, Kuala Terengganu can be arranged for pipeline audits or pairing weeks.
Ready to start? Request a scoped proposal.